大家好,前些时候因为不知道什么原因,网络突然很慢,就用了VPN登陆扑克之星(PokerStars),现在取款被拒,请大家帮忙应该如何解决。(VPN是香港的)
下面是扑克之星(PokerStars)发来的邮件:
We have placed your cashout on hold as we have determined that the location registered to your account is different from the location where you are currently accessing your account from. We ask that you please provide a detailed explanation for this foreign login, before we can proceed with processing your cashout. We look forward to hearing from you. PokerStars Security
请教大家,我应该如何回信,谢谢。
Dear Pokerstars Support,
My account is xxxx.
I live in China and since the internet connection is bad in China, I have to use VPN to play poker. That is why my IP is from Hong Kong.
Best regards
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