想征服某一样东西的时候,首先要熟悉他,所谓知己知皮,百战不殆。博彩亦是如此。
赌场职级表(中英对照)
娱乐场技术员
部门: 娱乐场技术支援
职位简介 :
负责支援娱乐场部门在技术上的需要。 职责包括角子机及桌面游戏的电子和机器维修及更新、游戏系统保养、移动机器及桌子、游戏表现的疑难排解、顾客服务、确保机器完整及完成计划的相关工作。
Casino Technician
Department: Casino Technicians
Description:
Responsible for supporting the technical needs of the casino division. These duties include gaming machine and table games electrical and mechanical repairs and updates, gaming systems maintenance, moving machines and tables, game performance resolutions, customer service, the protection of machine integrity, and completing tasks associated with project plans.
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娱乐场排班员
部门: 娱乐场行政
职位简介 :
负责编排及跟进部门员工的工作表和所有相关的休班时间包括假期、因需要及变更而调整的员工每日执勤岗位及流动、值班员工每日的薪金调整、跟进及记录出勤资料。
Scheduler - Casino Administration
Department: Casino Administration
Description:
Responsible for the rostering and tracking of division employees and all related time off including holidays, the daily positioning and movement of staff as dictated by needs and changes, the daily input of payroll exceptions, and tracking and recording of attendance.
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娱乐场监场主任
部门: 娱乐场
职位简介 :
负责与宾客交流、保护资产、排解疑难、员工关系及在直接监督下保持有关游戏的完整工作知识。
Table Games Supervisor
Department: Table Games
Description:
Responsible for guest interaction, asset protection, problem resolution, employee relations, and maintaining complete working knowledge of games under direct supervision.
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娱乐场高级技术员
部门: 娱乐场技术支援
职位简介 :
负责支援娱乐场部门在技术上的需要及提供所有工作上的领导支援。 职责包括角子机及桌面游戏的电子和机器维修及更新、游戏系统保养、移动机器及桌子、游戏表现的疑难排解、顾客服务、确保机器完整及完成计划的相关工作。
Lead/Senior Casino Technician
Department: Casino Technicians
Description:
Responsible for supporting the technical needs of the casino division and providing lead support for all tasks. These duties include gaming machine and table games electrical and mechanical repairs and updates, gaming systems maintenance, moving machines and tables, game performance resolutions, customer service, the protection of machine integrity, and completing tasks associated with project plans.
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娱乐塲检察组主任
部门: 博彩保安
职位简介 :
检察组之功能是监察整个娱乐塲的赌桌运作。娱乐塲检察组主任是负责检举及滙报娱乐塲赌区内一切可疑的或不正常的非法活动,以确保所有客人及员工能在一个绝对安全的环境下耍乐和工作﹔令一切博彩活动均在公平、诚信之原则下运作,从而保障公司、客人的资产及权益。
Integrity Team Supervisor
Department: Integrity Team
Description:
The Integrity Team is responsible for the surveillance of table games from the casino floor. The Team Supervisor is responsibly for proactively reporting on any suspect or improper activity to ensure that guests and employees are in a safe and protected environment and to ensure the ongoing integrity of table games.
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娱乐塲检察组经理
部门: 博彩保安
职位简介 :
检察组之功能是监察整个娱乐塲的赌桌运作。娱乐塲检察组经理是负责训练、管理及领导一支精明而有干劲的队伍以确保所有博彩活动均在公平、诚信之原则下运作,从而保障公司、客人的资产及权益。
Integrity Team Manage
Department: Integrity Team
Description:
The Integrity Team is responsible for the surveillance of table games from the casino floor. The Team Manager is responsible for the management and training of the Team and for the protection and integrity of the tables and related equipment.
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纸牌监控主任
部门: 纸牌监控
职位简介 :
负责纸牌管理系统的监督工作,包括订货、收货、核对、库存、追踪、分派、保安和销毁,以及管理、领导员工和为他们编更。
Lead/Senior Attendant - Card Control
Department: Card Control
Description:
Responsible for receiving, preparing, verifying, inventory, tracking, distribution, security, and destruction of playing cards; provides leadership and direction to attendants.
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纸牌监控员
部门: 纸牌监控
职位简介 :
负责游戏纸牌的收货、准备、核对、库存、追踪、分派、保安和销毁工作。
Attendant - Card Control
Department: Card Control
Description:
Responsible for receiving, preparing, verifying, inventory, tracking, distribution, security, and destruction of playing cards.
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纸牌监控领班
部门: 纸牌监控
职位简介 :
负责游戏纸牌的收货、准备、核对、库存、追踪、分派、保安和销毁工作,以及领导和为在场人士提供指引。
Supervisor - Card Control
Department: Card Control
Description:
Responsible for the supervision of card management operations including receiving, verifying, inventory, tracking, distribution, security, and destruction and the management, leadership and scheduling of staff.
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庄荷
部门: 娱乐场
职位简介 :
负责於部门制定的政策及程序指引下处理指派游戏;保持指派游戏的完整;在宾客交流及关系方面采取主动的态度;和同事保持良好的关系。
Casino Dealer
Department: Table Games
Description:
Responsible for dealing assigned games within guidelines of policies and procedures established by department; maintain integrity of assigned games; be proactive with personality in the area of guest interaction and relations; maintain good working relationsip with peers.
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角子机主任
部门: 角子机
职位简介 :
负责在指派轮班时间管理员工,员工发展、员工配置及时间表编排和管理所有支援营运部门的程序。
Supervisor – Slots
Department: Slots
Description:
Responsible for the management of the operations staff on assigned shift, employee development, staffing and scheduling, and the management of all procedures and processes that support the operations division.
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角子机服务员
部门: 角子机
职位简介 :
负责主动监督及於整体娱乐场提供服务,协助派发累积奖金,和增加会员登记。
Slots Attendant
Department: Slots
Description:
Responsible for actively monitoring and providing service throughout the casino, assisting with the payment of jackpots, and increasing enrollment for the loyalty club.
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赌具品质高级监控员
部门: 娱乐场
职位简介 :
负责监控、分析各电子赌具之运作及填写报告。日常各类赌具之保养及维修, 以确保其品质及操作正常。
Senior Quality Control for Table Games Equipment
Department: Table Games
Description:
Responsible for the control and efficiency
analysis of various table games equipment
and preparing analysis reports. Be able to perform daily maintenance and repairs of different gaming equipment so as to maintain high level of efficiency throughout
the normal operations.